Privacy Policy

1. Company Information & Merchant of Record

OmniRogue, Inc. is the Merchant of Record for all OmniRogue transactions.

Customer Support: support@omnirogue.com

2. Information We Collect

A. Information You Provide Directly:

• Account Data: Name, email address, and account credentials.
• Billing Data: Billing address and limited transaction metadata (e.g., last four digits of card, payment status).
• User Content: Inputs, prompts, and media files uploaded to the Services.

B. Automatically Collected Information:

• Usage Metadata: IP address, browser type, device identifiers, and session timestamps.
• Cookies: We use cookies to maintain login sessions and remember your preferences. You may disable cookies in your browser, though some features may be limited.

C. Payment Information:

We do not store full payment card details. Payments are processed securely by third-party processors (e.g., Stripe and PayPal). These processors collect and process your payment data under their own respective privacy policies.

3. AI Models & Data Processing

Because OmniRogue utilizes advanced AI infrastructure, special data handling rules apply:

• Third-Party Providers: Inputs provided to our AI tools may be processed by providers such as OpenAI, Anthropic, or Google. Where available through our enterprise-grade API connections, these providers do not use your data to train their models.
• BYOK (Bring Your Own Key): When using your own API keys, data is transmitted directly to the provider associated with your key. OmniRogue does not store or monitor this data beyond what is necessary for the interface to function.
• Ownership: OmniRogue does not claim ownership over the inputs you provide or the outputs you generate.

4. How We Use Your Information

We use your data strictly for legitimate business purposes:

• To provide, maintain, and secure the OmniRogue platform.
• To process payments and manage subscriptions (if applicable).
• To deliver customer support and service updates.

We do not sell your personal data to third parties.

5. Data Sharing & Disclosure

We share information only with trusted third parties for business operations, including:

• Payment Processors (e.g., Stripe/PayPal).
• Hosting Providers (e.g., AWS/Google Cloud).
• Legal Compliance: We may disclose information if required to do so by law or to protect our legal rights, including in cases of unauthorized chargebacks or terms-of-service violations.

6. Data Retention & Your Rights

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Request a copy of your data in a portable format.

To exercise these rights, contact support@omnirogue.com.

7. International Transfers

As a U.S.-based company, your data will be processed in the United States. By using our Services, you acknowledge that data protection laws in the U.S. may differ from those in your home country.

8. Security

We implement industry-standard administrative and technical safeguards (including SSL/TLS encryption) to protect your data. However, no internet transmission is 100% secure, and use of the Services is at your own risk.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our tools or legal requirements. Changes will be posted here with an updated "Last Updated" date.

10. Service Improvement and Safety

We may use limited service telemetry (such as error logs and performance metrics) to operate, secure, and improve the Services. We do not use customer prompts or uploaded documents to train public foundation models. Any use of content for internal quality improvement (if enabled) will be subject to access controls and may be opt-out for enterprise customers.

11. Children's Privacy

The Services are not directed to individuals under eighteen (18). We do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has provided personal information to us, please contact support@omnirogue.com so we can take appropriate steps.

12. Service Providers and Subprocessors

We use third-party service providers to help deliver the Services (e.g., payment processors and cloud infrastructure). We maintain appropriate agreements with these providers. Enterprise customers may request a current list of key subprocessors by contacting support@omnirogue.com.

13. International Transfers

If you access the Services from outside the United States, your information may be transferred to and processed in the U.S. Where required, we use appropriate safeguards for cross-border transfers.